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Lack of Key Performance Success Indicator impacts the stimulation of the organizational operation management. Therefore, this research aimed to explore the direct and indirect supportive information to formulated Thailand 4.0 index (TI4) with respect only to the government agencies supporting business rituals. The quantitative and qualitative approaches were integrated to the study of the related features on several dimensions. Finally, the results of the study could provide a guideline on the indexing of Thailand 4.0 at the micro level and the macro level. The micro level index aimed to be the self-assessment index on the capacity of ICT infrastructure while the macro index as e-government standard index could be used to compare with other countries.
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