Evaluation of Primary Care System Development by Primary Care Cluster

Main Article Content

Sasitorn Sripotong Wiroj Wanapira Siriphan Theerakarn

Abstract

Phitsanulok province had established primary care cluster in Phitsanulok City Municipality, according
to Ministry of Public Health policy, started in June 2015. This evaluation research by Stufflebeam CIPP
model (Context, Input, Process and Product), had aimed to evaluate the outcome of primary care system
development by Primary Care Cluster. Data collection was using by the CIPP opinion questionnaires from
28 healthcare providers who worked in Primary Care Cluster. Data were analyzed by using descriptive
statistic included percentage, mean and standard deviation. The results of this research showed that
1. Context: establishment of primary care cluster was consistent and appropriated with current primary
care system development policy. The opening of primary care cluster in Phitsanulok City Municipality was
proper at a high level. 2. Input: the adequacy of healthcare provider was a lowest level. Healthcare provider
had willing and freedom to work at moderate level. They had received the support and potential development
at moderate level. Financial system was a low level. The list of drug system, logistic system for the personnel
and 43 file information systems were at moderate level. The connecting system with the supported hospital
was high level. 3. Process: continuity health care service was at high level. Passive service in the department,
active service in the community, networking and community participation, and medical information counselling
were at moderate level. 4. Product: result indicator according to Ministry of Public Health was low level.
The response to needs of people and overview operation were moderate level. Thus, the healthcare
manager should support about increasing number of healthcare provider and budget along with the
development of primary care cluster system to achieve better service process for people

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Article Details

Section
Research Article
Author Biographies

Sasitorn Sripotong

Department of Social Medicine and Primary Care Service ,Buddhachinaraj Phitsanulok Hospital, 65000

Wiroj Wanapira

Department of Social Medicine and Primary Care Service ,Buddhachinaraj Phitsanulok Hospital, 65000

Siriphan Theerakarn

Department of Social Medicine and Primary Care Service ,Buddhachinaraj Phitsanulok Hospital, 65000