Development of Performance Indicatiors for Assessing Industry 4.0 Readiness of First Tier Auto-Part Enterprises in Thailand

Abstract

Presently, the auto-part assembling industry encounters challenges due to the 4th industrial revolution, which affects the competitive capacity of enterprises. The performance measurement plays an important role in evaluating the readiness of enterprises, and enhancing operational performances in response to the changing industrial environment. The objective of this research is to develop the performance indicators for measuring the industry 4.0 readiness of Thai auto-part assembling enterprises in the first-tier level, which is one of the key industries of Thailand. Data were collected by literature review and Delphi method through in-depth interviews with experts in the industry. The Analytic Hierarchy Process (AHP) was employed to determine indicator weights. The findings revealed that Employee dimension is the most important in preparing the first-tier auto-part assembling enterprises for industry4.0, followed by the Strategy and Organizational, Technology, Smart Operation, and Smart Product and Service, respectively. The developed set of indicators will enable Thai auto-part assembling enterprises to evaluate their performances for further improvement.