THO, N. X.; HUA, C. C. The Effect of Service Quality Perception on Two Key Manifestations of Attitudinal Loyalty. The Journal of Behavioral Science, [S. l.], v. 13, n. 1, p. 68–81, 2018. Disponível em: https://so06.tci-thaijo.org/index.php/IJBS/article/view/102029. Acesso em: 26 apr. 2024.