Aspects of Language Learning in Voice-Based Chat Rooms

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Pornpavee Sukrutrit

Abstract

In the past, learning a language was formally conducted in a classroom. At present, voice-based chat rooms can be an alternative option to practice language skills, including English. This study places an emphasis on studying aspects of language learning via talk in voice-based chat rooms. Participants are both native and non-native speakers of English from around the world chatting to each other about numerous topics. Applying Conversation Analysis (CA) to investigate aspects of language learning via talk-in-interaction in voice-based chat rooms are useful for language learners and language teachers interested in learning aspects of language used in a natural context outside the classroom. Since the participants have various backgrounds and identities, aspects of language learning are revealed in terms of a real context of language used in voice-based chat rooms which mostly relate to non-formal language, English accents, code-switching, communication strategies, interpreting pauses in a conversation, language etiquette and manners, politeness, and some forms of compliments.

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