Relationships Human Resource Management and Organization Citizenship Behavior on Hotels in Southern Thailand

Abstract

This study was carried out with the aim of finding out more about the human resource relationship with OCB and their employers in the Southern Thailand. 1,201 samples were surveyed through the use of questionnaires. The statistics used in this research were from the averages and percentages. These were brought together using model analysis and structured equations.

The results of this study found the average value of the various dimensions involved with the work carried out by the human resource department of hotel employees in the South of Thailand. The average for all areas was found to be in a high bracket ( = 3.82, S.D. = 0.76). Regarding the analysis models, it was found that after the relationships were altered the values in the high brackets had a value of (X²) = 887.125, df = 123, RMSEA = 0.07. Confidence in their employers rose to 90% of the RMSEA and was in the range of 0.068 – 0.076, CFI = 0.95, RMR = 0.02.