Business Process Re-engineering using Simulation

Abstract

This research aims to provide guidance for a case company in order to improve an efficiency of the work flow in order to reduce waiting time in a production process using simulation technique. Data are collected in every production department from casting department through packaging department. These data are used as inputs for building simulation model using Arena software. Four models are proposed to compare with AS-IS Model. The results of the research reveal that Model 1 is the most efficiency followed by Model 4. However, model 4 could help the case company to reduce damage risk from moving work in process (WIP) from one floor to another floor.