@article{สัทธาฉัตรมงคล_เจริญวิศาล_ศิริวงศ์_2019, title={The Development Guidelines for Human Capital of Operation Level Staff in Mice Industry}, volume={11}, url={https://so01.tci-thaijo.org/index.php/bahcuojs/article/view/198345}, abstractNote={<p>The purpose of this research were to study the performance of operation level staffs<br>in the MICE industry by focusing on both current and required competencies of staffs in the<br>industry and analyzing the disagreement of competencies and exhibiting developing path<br>for these employees as noteworthy human resources. This research used a combination of<br>quantitative and qualitative methods. The instruments used questionnaire of 450 sent to sample<br>groups and stratified sampling method . For statistics: percentage, average and standard<br>deviation, were used. The other instrument was a set of semi-structured questions for 18 MICE<br>industry specialists in-depth interview verified by content analysis.<br>The results showed that the current core competencies of personnel at the operational<br>level in the MICE industry were moderate in all aspects. The performance that the entrepreneur<br>wants is high to very high . The highest disagreement of competencies is knowledge, followed<br>by attribute and skill. Human resource development guidelines show that the impact of the<br>development of education before working, especially in the teaching process is a very high<br>level while the impact of the development of contents is only at a high level. In the area of<br>human resource development, the impact of on-the-job training and seminars is at a high<br>level for staffs working. However, the impact of further study is at a moderate level for the<br>same working staffs.</p>}, number={1}, journal={Business Review Journal}, author={สัทธาฉัตรมงคล นุช and เจริญวิศาล เกิดศิริ and ศิริวงศ์ พิทักษ์}, year={2019}, month={Jun.}, pages={146–162} }