รูปแบบการจัดองค์กรแห่งการเรียนรู้ของธุรกิจโรงแรม The Model of Learning Organization for Hotels Business

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ฐิติมา หรั่งกลาง Thitima Rangklang จิรศักดิ์ จิยะจันทน์ Chirasak Chiyachantana

Abstract

This research report has objectives which are 1) to study the element learning organization, Organization of Learning, Organizational learning effective, 2) to study the relationships between the learning organization between the Organization of Learning and Organizational learning effective are interconnected and related to each other, and 3) to study the purpose for the model of learning the organization of the hotel business. Qualitative Research the essentials include a total of 10, 3-stars manager gathers information by interviewing. Data analysis and data summarized from the interview questionnaire was developed. Quantitative Research The sample consisted of employees working in three-stars 400 Moose collecting the questionnaires. The value of 0.84 by using descriptive statistics were frequency, percentage, average and standard deviation. Inferential statistics the analysis Path analysis Pearson correlation coefficients (Pearson correlation) and analyzed using statistical Exploratory Factor Analysis. Findings were that: 1) The organization of learning were at a high level found that when the composition of the leadership with the highest average. In most component is the organization of learning were at a high level found that the side. Empowerment The average high Finally, the high level and the effectiveness of the organization of learning were at a high level found that, the satisfaction The average is the highest level. 2) The organization of learning is related to the organization of learning the value of r = .807 management organizational learning is related to the effectiveness of the organization. Learning the value of r = .912, and the organization of learning is related to the effectiveness of the organization of learning the value of r = .900 was statistically significant .01 levels.    3) The model of learning organization for the hotel business. A factor (Factor Loading) with Varimax from most to least contain the knowledge management. Technological and organizational leadership. And Learning (0.976, 0.802, 0.771, and 0.743. 670), respectively, the organization consists of learning the dynamics of learning. The Empowerment and Realignment (0.885, 0.844, and .757), respectively, the organization and effectiveness of learning include the attitude of satisfaction. And participation (0.908, 0794 and. 791), respectively.

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บทความวิจัย (Research Articles)