Main Article Content
This research aimed to study service conditions, problems and needs including guidelines for age-friendly primary health care systems at primary care cluster, Ban Si Muat Klao sub-district health promoting hospital, Mueang, Lampang. The participants were community committee, village health volunteers, elderly and their family, the staff of Ban Si Muat Klao sub-district health promoting hospital 21 people. Data were collected by in-depth interviews, focus group discussions and document reviews. Qualitative data were analyzed by content analysis.
The finding of this study revealed that 1) primary care cluster services that are friendly to the elderly: respect and acceptance of value, social participation, community support and health services, proactive service equality and equality. The problems and needs for development, including 1.1) providing services specifically for the elderly such as providing additional proportional locations, creating a safe environment in clinics and at home, the transportation system is conducive to service. 1.2) providing health knowledge appropriate to the elderly to reduce dependency 1.3) demand for fund and grants. 2) development guidelines include 2.1) should plan the development of a service system that is specific to the elderly with a proper physical environment adjustment, peace, close to nature. 2.2) providing transportation systems for elderly vehicles can conveniently travel to get services easily. 2.3) adjusting housing conditions for some families with problems 2.4) education health information including the introduction of innovation using local wisdom to apply to the elderly in groups that are not healthy and there are physical limitations to reduce dependency. 2.5) Provision of funds additional help welfare as well as the necessary equipment or increase employment to earn income. Under the awareness of service policy that is friendly to the elderly with participation from all sectors in the community, increasing the empowerment of the elderly and encouraging the positive attitude of the working group in the community by focusing on the management that is based on the benefits of participation as the location, to create a health service system that is friendly to the elderly continuously and sustainably
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