The service satisfaction of the members of Phan Fisheries Cooperative

Abstract

                 The objectives of the research on The service satisfaction of the members of Phan Fisheries Cooperative are to study the satisfaction of the members, and to study the problems and suggestions of the service of Phan Fisheries Cooperative.The samples of this research were 212 members Phan Fisheries Cooperatives. The questionnaires were queries the service satisfaction of the members of Phan Fisheries Cooperative. The data were analyzed using the statistical frequency,percentage,Mean,standard deviation,T-test Independent group and analysis of variance.(One-WayANOVA) orF-Test. According to the characteristics of data by Schefffe's Method.
                 The research found that : 1) The service satisfaction of the members of Phan Fisheries Cooperative at a high level ( x̄ =3.93) 2) The difference between sex, age, duration of membership. And the frequency of service per month of cooperativemembers with the service satisfaction of the members of Phan Fisheries Cooperative.Overall,it was found that the age and period of membership. The average satisfaction enough, no statistically significant 05 also different. 3) Problems and suggestions of the members were develop information technology, computer equipment and and service system, improve the landscape around the workplace and the delay of service when alot of member contact cooperative at the sametime.The suggestion was increase workers on critical time such as in the time of divid end payment and annual conference.