Leadership, Innovative Management and Employee Engagement Effect to Efficiency of Information Technology Business in Thailand

Abstract

The objectives of this research were to study: 1) level of leadership of organization, management innovation and commitment of employees to the organization affecting effectiveness of information technology business in Thailand, 2) relationship of leadership of organization, management innovation and commitment of employees to the organization affecting effectiveness of information technology business in Thailand. This research used the mixed method by using quantitative and qualitative research. In quantitative research, the sample group consisted of 412 employees and entrepreneurs in executive level in information technology business by simple random. The research tool was questionnaire. The data were analyzed by descriptive statistics and multiple regression analysis. In qualitative research, the research tool was in-depth interview. Research data were collected from ten employees in information technology business. The data were analyzed by using triangulation technique. As a result study, it was found that: 1) in the level of variables for study in structural equation model, management innovation had the highest value, at a high level. The lower levels were leadership of organization, and commitment of employees, respectively. 2) leadership of change had relationship with management innovation, commitment of employees to the organization, and effectiveness of information technology business with statistical significance at level of 0.05, and the relationship was positive. Management innovation had relationship with effectiveness of information technology business and commitment of employees to the organization had relationship with effectiveness of information technology business. However, management innovation did not have relationship with commitment of employees to the organization. The structural equation model corresponds to empirical information at acceptable level.