Confirmation of the Success Evaluation Model of the Digital Library Information System Under the Universities

Main Article Content

Wawta Techataweewan

Abstract

The research aims to develop and confirm the success evaluation model of digital library information system under the universities which consisted six factors, namely quality of information, system quality, service quality, utilization, satisfaction and worthiness including 21 indicators. The research method used a qualitative research approach. The research samples were 507 students and staffs who were the users of the digital library under the universities selected by two-stage sampling. Data were analyzed using descriptive statistics and confirmatory factor analysis (CFA). The research findings revealed that the success evaluation model of the digital library information system was confirmed by the six factors. The evaluation questionnaire consisted of 52 questions was indicated the quality by the content validity index was between 0.60-1.00, and the reliability using Cronbach’s alpha coefficient was between 0.959 - 0.962 and overall 0.961. Besides, the construct validity of six factors included first and second CFA which the standard value of factor loadings was between 0.87 - 0.96 and the reliability was between 075 - 091. The result of the second CFA showed that the standard value of six factors loadings was between 0.93-0.98. The highest value loading was utilization (0.98), followed by the satisfaction and the worthiness (0.97), the information quality and the system quality (0.94), and the service quality (0.93).  The factors were consistent with empirical data with statistically significant (p = 0.360, CMIN/DF = 97.26, GFI = 0.98, AGFI = 0.96, RMSEA = 0.010, RMR = 0.013).

Article Details

Section
Research Article

References

Agourram, H. (2009). Defining information system success in Germany. International Journal of Information Management, 29(2), 129-137.

Ahmad, M., & Abawajy, J. H. (2014). Digital library service quality assessment model. Procedia Social and Behavioral Sciences, 129, 571-580.

Ali, M., & Aasim, M. (2009). Usability evaluation of digital library: Blekinge Tekniska HÖgskolan a case study (Unpublished master’s thesis). Blekinge Institute of Technology, Karlskrona, Sweden.

Arms, W. Y. (2000). Digital libraries. Cambridge, MA: MIT Press.

Calhoun, K. (2014). Exploring digital libraries: Foundations, practice, prospects. London, UK: Facet.

Chore, N. V., & Salwe, S. M. (2010, April). Library sources and service. In Digital environment: Proceeding of State Level Seminar on Role of information technology in library, Karad, 8-9 April 2010.

DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95.

DeLone, W. H., & McLean, E. R. (2002). Information systems success revisited. In Proceedings of the 35th Hawaii International Conference on System Sciences (HICSS 02) (pp. 238-249), BigIsland, Hawaii.

DeLone, W. H., & McLean, E. R. (2003, Spring). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30.

DeLone, W. H., & McLean, E. R. (2016). Information systems success measurement. Boston, MA: Now.

Doung-In, Suthanya. (2013, September-December). Applying social tools to digital libraries. Journal of Information Science, 31(3), 78-95. [In Thai]

Fuhr, N., Tsakonas, G., Aalberg, T., Agosti, M., Hansen, P., Kapidakis, S., et al. (2007). Evaluation of digital libraries. International Journal on Digital Library, 8(1), 21–38.

Gagne, P., & Hancock, G. R. (2006). Measurement model quality, sample size, and solution propriety in confirmatory factor model. Multivariate Behavioral Research, 41, 65-83.

Hongbil, Songsiri. (2001). A suitable digital library development model for King Mongkut’s Institute of Technology Ladkrabang (Unpublised master’s thesis). Ramkhamhaeng University, Bangkok. [In Thai]

Jeng, J. (2006). Usability of the digital library: An evaluation model (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses database (UMI No. 3203380)

Joo, S. (2010). How are usability elements-efficiency, effectiveness and satisfaction correlated with each other in the context of digital libraries? Retrieved from http://www.asis.org/asist2010/proceedings/ proceedings/ASIST_AM10/submissions/323_Final_Submission.pdf

Kaiwan, Yuth. (2014). Multivariate statistical analysis for research (2nd ed.). Bangkok: Chulalongkorn University. [In Thai]

Lagzian, F., Abrizah, A., & Wee, M. C. (2013). An identification of a model for digital library critical success factors. The Electronic Library, 31(1), 5-23.

Masrek, M. N., & Gaskin, J. E. (2016). Accessing users satisfaction with web digital library: The case of Universiti Teknolgi MARA. The International Journal of Information and Learning Technology, 33(1), 36-56. National Archives of Australia. (2017). Types of information. Retrieved from http://www.naa.gov.au/information-management/managing-information-and-records/typesinformation/index.aspx

National Information Standards Organization. (2007). A framework of guidance for building good digital collections (3rd ed.). Retrieved from http://www.niso.org/publications/rp/ framework3.pdf

Nielsen, J. (2012). Usability 101: Introduction to usability. Retrieved from http://www.useit.com/alertbox/20030825.html

Office of the Higher Education Commission. (2018). Higher Education Statistics 2015-2017. Retrieved from http://www.info.mua.go.th/info

Rangchaikul, Yaowadee. (2013). [Measurement and development of achievement tests] (11st ed.).
Bangkok: Chulalongkorn University. [In Thai]

Saracevic, T., & Covi, L. (2000). Challenges for digital library evaluation. In D. Soergel, P. Srivivasan, & B. Kwasnik (Eds.), Proceedings of the 11th ASIST Annual Meeting, 37 (pp. 341-350). Silver Spring, MD: Association for Information Science and Technology.

Stejskal, J., & Hajek, P. (2015). Evaluating the economic value of a public service-the case of the Municipal Library of Prague. Public Money & Management, 35(2), 145-152.

Suksakorn, Punnapa. (2016). Factors affecting the usability of the digital library at the National Library of Thailand (Unpublished master’s thesis). Ramkhamhaeng University, Bangkok. [In Thai]

Techataweewan, Wawta. (2019). Analysis of key success factors of academic digital library information systems to enhance higher education. In World Conference on Educational Sciences 2019, 7-10 February 2019, Milan, Italy.

Torres-Vargas, G. A. (2013). The design of a digital library for Mexican Universities. Procedia Social and Behavioral Sciences, 73, 751-756.

Wongman, Kanchana, & Phisalphong, Kwanchadil. (2016, January-April). The development of Thai Classic Dance and Music digital libarary for Chanthaburi College of Dramatic Arts, Bunditsilapa Phatana Institute. Journal of Humanities and Social Science, 24(44), 123-144. [In Thai]

Xie, H.I. (2006). Evaluation of digital libraries: criteria and problems from users’ perspectives. Library Information Science Research, 28(3), 433–452.

Xie, I., & Matsusiak, K. (2016). Discover digital libraries. Amsterdam, Netherlands: Elsevier.

Xu, F., & Du, J. T. (2018). Factors influencing users’ satisfaction and loyalty to digital libraries in Chinese universities. Computers in Human Behavior, 83, 64-72.