Lesson Learned from Knowledge Management: A Decade of a Community Financial Organization in Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province

Main Article Content

Pornpen Thippayana Nittida Sudmai Pairote Nualnum

Abstract

This study investigates 1) performance 2) knowledge management and 3) key success factors of the community financial organization in form of the one Baht per day savings fund in Karhaw village, Nopphitam, Nakhon Si Thammarat for a decade (2007-2017). The data collection methods consist of document research, in-depth interview and focus group. The data analysis approaches are content analysis and thematic analysis. The results show that first, 1) membership is positively increased to 23.45 percent 2) expenditure is fifty five percent of revenue 3) six types of welfare are provided to the members. Second, the knowledge management focuses on four processes; knowledge identification, knowledge organization, knowledge sharing, and learning. The key success factors are trustful leader, clear goal, participating approach, effective communication and supportive system. Finally, the findings suggest sharing forum is significant for community learning and development.

Article Details

How to Cite
Thippayana, P., Sudmai, N., & Nualnum, P. (2018). Lesson Learned from Knowledge Management: A Decade of a Community Financial Organization in Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province. WMS Journal of Management, 7(Special), 89-98. Retrieved from https://www.tci-thaijo.org/index.php/wms/article/view/135714
Section
Research Articles-Academic Articles
Author Biographies

Pornpen Thippayana

Business Administration Program, School of Management, Walailak University.

Nittida Sudmai

Business Administration Program, School of Management, Walailak University.

Pairote Nualnum

Economics Program, School of Management, Walailak University.

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